Bookings, refunds and cancellations
Half term / Easter / Summer / Christmas Workshops
Photos
Behaviour
Collection
Registration
Gift Card & Voucher
Half term / Easter / Summer / Christmas Workshops
- All workshops must be paid for in advance to Queen Street Art School.
- Places are offered on a first-come, first-served basis and are secured once the payment has been received.
- We do not offer refunds. If your child is unable to attend for any reason, we are happy for you to find someone else to take your child's place. You will need to email us with details of the child who will attending the workshop instead of your child. Alternatively, we may be able to offer you a different workshop depending on space and availability. Please e-mail us at least 48 hours in advance to make arrangements.
- If for any reason we have to cancel a workshop, you will be refunded in full.
- Non- attendance will result in no refund. We are very sorry but we cannot refund the cost of the session.
- All classes must be paid for in advance to Queen Street Art School
- Existing students are given priority over new students in our booking system. Places are only secured once payment has been received.
- If for any reason we have to cancel a lesson, you will be refunded by Queen Street Art School.
- We do not offer refunds. If your child is unable to attend for any reason, we are happy for you to find someone else to take your child's place. You will need to email us with details of the child who will attending the class instead of your child. Alternatively, we may be able to offer you a different weekend class depending on space and availability. Please e-mail us at least 48 hours in advance to make arrangements.
- Non- attendance will result in no refund. We are very sorry but we cannot refund the cost of the session
- Please be aware that we use art materials that may stain clothing, so please ensure your child is dressed in old clothes or brings an apron with them. Queen Street Art School takes no responsibility for paint stained or damaged clothing.
- Please inform us of any allergies your child has, so they are safe in our care.
Photos
- We often take photos of our students with their artwork and we may use these images on our website, Facebook and Instagram. Our Registration Form allows students and parents to opt-out from their artwork being used for this purpose. If you do not opt-out by using the registration form it will be assumed that Queen Street Art School has your permission to take and use photographs.
Behaviour
- Children should behave in way that is kind and respectful to one another. We also ask the children to take good care of our art materials and equipment once inside our studio.
Collection
- Children must be collected on time by an adult/carer at the end of the class or workshop.
Registration
- Parents/carers must complete a registration form for each child prior to the workshop, leaving a contact number and medical information.
Gift Card & Voucher
- All gift cards are dated and expire 24 months from the date of issue.
- Gift cards cannot be exchanged or refunded.
- Gift cards can be redeemed for the same or higher value of the workshop or art course as the gift card
Risk assessment
| risk_assessment.docx |